Going through the following steps could solve your issue:
1. Is your email set up?
In the POWr Editor, open the Connect section and make sure your email address is entered correctly. Once you connect your email, you can send a Verification Email to yourself to make sure everything is working correctly.
Note: Enter your email address in all lowercase characters.
2. Spam Folder
In your email inbox, check your Spam folder for emails from email@example.com. If you find an email from this address mark it as Not Spam.
3. Whitelist POWr
In your email account, find the Whitelist (sometimes also called "Safe Senders List") settings. Add "@powr.io" to your whitelist. This is a way to tell your email provider to always allow messages coming from that domain. In your email inbox, also add firstname.lastname@example.org to your contacts.
4. Requiring Payments?
If your form requires a payment, you will not receive emails until the payment is submitted.
5. Contact us!
If none of these steps solve the issue, please contact our support team.