How do I update my payment details?

To update your payment details, follow these steps:

1. Log in to your account at powr.io
2. Click on your user icon and click My Account.
3. Click on the Billing link in your sidebar on the left
4. Click the Update button next to the subscription for which you'd like to update your details.

Option A: Update your credit card details

To update your credit card details:

1. Select Pay with Card.
2. Enter credit card number, expiration date, and CVV of a valid card with sufficient available funds. 
3. Click Update to save your changes. 

Option B: Update your PayPal account address

To use a different PayPal account for overdue or future payments:

1. Select Other Payment Options
2. Click on the PayPal button and
3. Connect your new account. 
4. Click Update to save your changes. 

I've already updated my details, why are you still emailing me about failed charges?

Our system attempts to make a payment only every few days. It's possible that if you just updated your details, the most recent payment attempt was before you updated your details. Please give it another few days. If you continue receiving emails from us more than 5 days after updating your card, please contact our support team for help.