POWr Help Center

Can I get a refund for my upgrade?

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4 comments

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    Gm

    still waiting for my upgrade to be active 

  • Avatar
    Pilar

    Hey Gm! If you haven't already, please contact our support team so they can look into what the issue is. Thanks!

  • Avatar
    Info

    Question , 

    I have signed up today for upgrade , and i have cancelled it , in the same day 

    How long it will take to get a refund ?

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    Pilar

    Hi there!

    Refunds are not automatically issued since your upgrade is still active for the period you paid for. Please contact our support team from the email address we have on file for you. They will be able to look into whether you are eligible for a refund as per our refund policy. They are also happy to help you with any issues you may have encountered!

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