Make sure that you are logging in with the right email and password. If you signed up using a Google, Facebook, or Yahoo login, you do not have a password and need to use the correct social button to access your POWr account.
Make sure you reset using the correct account email address. A password can only be sent to an email address that's already in the POWr system. If you are certain that you used the correct email, make sure to check your email's spam and junk folders.
If you're using POWr in Bigcommerce, Shopify, Weebly, or Wix, you do have a POWr account but may not know your password. Log in to your site first, open the editor of any of your POWr apps, then go to powr.io and you should automatically be logged in to your POWr dashboard.